Friday, June 12, 2009

Well-chosen words

Once long ago, I was listening to the radio in bed waiting for my favorite late night satire. At some point during the News I fell asleep, and then woke up with the comedy in full force. It took at long moment before I could reorient myself and discern which was which.

This article from the NY Times is not satire, but if you are reading it late at night while going to bed, it is easy to confuse what it is your are reading about.

For example,
_____ want their _____ to be “confident, empathetic, humane, personal, forthright, respectful and thorough,” the researchers wrote


and

_____ shows how simple actions and well-chosen words on the part of _____ can make an enormous difference in a _____ ’s emotional and physical well-being.

and

_____ urges _____ to build rapport with their _____ by greeting them warmly by name, asking briefly about important events in their lives, maintaining eye contact, focusing on them without interruptions, and displaying empathy through words and body language.

and

_____ cautions _____ against trying to “fix” the emotion when bad _____ upsets a _____ . Rather, he said, “they should empathize and align with the _____ and say something like: ‘I can see you weren’t expecting _____ . I understand that you’re upset by it. I’m disappointed too that we didn’t get _____ .’ ”

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